You’ll find answers to the questions women ask most. These cover doula support, breastfeeding education, the Enagic business, and the products. If you want help with the next step, send a message through the form and I’ll reply personally.
FAQs
General
Where are you based? Do you work with women outside your area?
I’m based in regional Victoria. I support women locally in person and throughout Australia (and beyond) online. Birth support is in person if you’re within my travel radius. All other services are available virtually.
Do you work with first-time mums or only experienced mums?
I support all women. This includes first-time mums, VBAC mums, rural mums, homebirth families, birth trauma survivors and more. If you want to feel informed and supported, you’re welcome here.
Doula Support
How early should I book you as my doula?
Most women book between 12 and 24 weeks. Late bookings are possible if I have space. Send an enquiry and I’ll let you know my availability.
Do you attend births in hospitals or just homebirths?
Both. I support you in the place where you feel safest. This includes home, public hospitals, private hospitals and birth centres.
My partner is unsure about a doula. What should I say?
This is common. Most partners feel better when they understand that a doula supports both of you. They won’t need to remember everything, advocate alone or manage the pressure on their own. Many partners finish saying they felt more confident and more involved with doula support.
What if I have a fast birth, induction, caesarean or change my mind?
Births rarely follow the exact plan. My role is to support you through what unfolds. Your package includes continuity, not a single moment, so you’re supported even when plans change.
Breastfeeding Education / Consults
Do I need breastfeeding education if I’m not a first-time mum?
Yes if you want a smoother experience or had challenges in the past. Every baby and every feeding journey is different.
What breastfeeding method do you teach?
I’m a qualified Thompson Method Breastfeeding Educator. That means gentle, evidence-based guidance that protects both the breast and the baby. No force, no aggressive “fixing”, no endless latch drills.
Can you help after birth if I’m already struggling?
Yes. I offer immediate support through Zoom or phone. If you’re local, we can arrange in-person visits depending on availability.
Enagic Business Mentorship
Do I have to sell if I just want the machine?
No. You can buy the products without joining the business.
How much time does the business take?
Most women start with two to five hours a week. You can build slowly around family life.
How do commissions work?
You earn high-ticket commissions. One sale often covers your initial cost. DM me WATER, FARM or REBIRTH if you want a breakdown.
Do I have to show my face online?
No. Some women build through conversations and referrals. Others create personal brands. I mentor both approaches.
Product-Only Questions
Can I just buy a machine for my family without doing the business?
Yes. Most customers start that way. You will still receive support in choosing the right unit and how to use it.
Are there payment plans for machines?
Yes. Finance options and payment plans are available for most units.
Payment & Cancellations
Do you offer payment plans for doula packages?
Yes. Most families prefer part payments. We can discuss an option that suits your situation.
What’s your refund policy?
Refunds follow Australian Consumer Law. Digital products and mentorship access are final once delivered. Doula support follows your signed agreement. Enagic refunds are handled directly by Enagic.
Location & Travel
How far will you travel for births?
I support families within a reasonable travel radius of my home in regional Victoria. Travel fees vary based on distance. Send an enquiry and I’ll confirm availability.
Do you offer virtual birth support?
Yes. This is helpful for rural mums and families without local continuity of care. It is more affordable and still effective.
Partners & Family
My partner is hesitant. How do I explain the value?
You can say this.
“A doula supports both of us. You won’t need to remember everything or advocate alone. You will be able to focus on me and stay calm instead of feeling pressured.”
Contact
How can I contact you?
Send me a message anytime through my contact page or email:
info@maggigray.com
I reply personally.